Frequently Asked Questions
Everything you need to know about shopping the best designer deals.
Are all sales final?
Yes, due to the exclusive nature of our sample sales and the deep discounts offered, all items are sold as-is and all sales are final. We do not accept returns, exchanges, or refunds.
Are the products authentic?
Absolutely. We partner directly with brands and designers to host their official sample sales. Every item sold through 260 Sample Sale is 100% authentic and sourced directly from the manufacturer.
How long does shipping take for online orders?
Orders are typically processed within 3-5 business days. Once shipped, delivery times vary by location but generally arrive within 5-10 business days via standard ground shipping.
Can I use a gift card or store credit?
We currently do not offer or accept gift cards. Payment must be made in full at the time of purchase using a valid credit card, debit card, or supported mobile payment method.
What is the condition of the items?
Items may include showroom samples, past-season stock, or items with minor imperfections. We encourage customers to inspect products carefully before purchasing in-store, as the price reflects the item's condition.
Do you ship internationally?
At this time, 260 Sample Sale online only ships within the United States. We are working on expanding our logistics to support international fashion enthusiasts in the future.